1. Introduction
Welcome to JLK Tours ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how JLK Tours collects, uses, discloses, and safeguards your information when you use our services, including our taxi booking platform and website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a taxi booking or use our services, JLK Tours may collect personal information, including your name, contact details (e.g., phone number, email address), and payment information.
- Location Information: JLK Tours may collect your location data to provide taxi booking services, including your pickup and drop-off locations.
- Usage Information: We may collect information about your interactions with our platform, including your taxi booking history, device information, and website usage.
3. How We Use Your Information
We use your information for the following purposes:
- Booking and Service Delivery: To process your taxi bookings, facilitate communication with taxi drivers, and provide you with the requested services.
- Account Management: To create and manage your user account, send booking confirmations, and provide customer support.
- Marketing and Communication: To send you updates, promotions, and newsletters about JLK Tours' services with your consent. You may opt out of marketing communications at any time.
- Improving Services: To analyze user preferences, trends, and behaviors to enhance JLK Tours' services and website.
- Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights and interests.
4. Information Sharing
We may share your information in the following circumstances:
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You have certain rights regarding your information:
- Access and Correction: You can access and update your personal information through your user account settings.
- Data Deletion: You may request the deletion of your account and associated data, subject to legal obligations.
- Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.
7. Changes to this Privacy Policy
JLK Tours may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or through other means.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact JLK Tours at info@jlktours.com